Muse Software and Association of Children's Museums Partnership

Ticketing & Admissions

Sell tickets online and onsite. Offer timed tickets, add-on experiences, manage group bookings, and automatically recognize members.

Retail Point-of-Sale

Run your gift shop and cafe on the same system as admissions. Sync inventory, automate member discounts, and simplify reconciliation.

CRM

Keep every visitor, member, and donor in one database. See full engagement history and pull targeted lists in minutes, not hours.

Programs & Rentals

Manage camps, classes, birthday parties, and special programs in one place. Handle registration, capacity limits, and payments without extra tools.

Membership

Manage memberships from purchase to renewal. Apply benefits automatically, support auto-renewals, and give members a simple self-service experience.

Reporting & Analytics

Access real-time reports across ticketing, membership, retail, and fundraising. No exporting spreadsheets from multiple systems.

Fundraising

Track donations alongside attendance and membership data. Identify new prospects, manage campaigns, and make online giving easy.

Integrations

Connect with your accounting, marketing, and other essential tools. Keep data aligned without manual re-entry.

How is Muse different from legacy museum software?

Muse was built from the ground up for museums, by museums, as a modern alternative to legacy systems. It’s simple to learn and doesn’t require an SQL expert to run reports or make basic changes. All your departments work in one intuitive platform with real-time data, fewer clicks, and no clunky workarounds, so your staff can focus on visitors, not fighting with software.

Unlike older platforms, Muse is constantly updated, integrates seamlessly, and gives you full access to your data without requiring expensive consulting hours.

What are the benefits of a unified operations management platform?

No more chasing down answers in five different systems. With Muse, ticket sales, memberships, donations, events, and retail all live in one place, giving you the full picture of every patron in seconds. Your entire team works from the same up-to-date information, which means fewer mistakes, faster answers for visitors, and less time spent on manual fixes. It’s one system, one login, and a lot less stress.

How hard is it to migrate to Muse?

The Muse team handles migration, setup, and training. We work with you to transition your data, configure your workflows, and provide user training in hours, not days, so your team is confident from day one.

We pride ourselves on strong customer support and will never stop working to earn your trust.

Is Muse cost-effective for my organization?

Yes. Muse often replaces multiple systems for less than you’re likely paying now, while saving on integrations, training, and customized workarounds — freeing up more budget for exhibitions, programs, and visitor engagement.

How secure is our data with Muse?

Muse uses enterprise-grade encryption, secure hosting, and regular backups to keep your data safe. Muse is fully PCI compliant, ensuring your payment data meets the highest security standards. You own your data, and we make sure it stays protected.

Do we need a dedicated IT team to use Muse?

No. Muse is designed for organizations without large IT departments. It’s cloud-based, automatically updated, and easy for staff to learn.

What does pricing look like for ACM members?

Muse offersall-inclusive pricing, so there are no surprises. As part of our partnership with ACM, members may be eligible for preferred pricing or additional benefits. Please feel free to contact us for details.

Will our staff need extensive training?

Muse is designed to be intuitive. Most front-line staff can learn the basics quickly, which is especially helpful for seasonal or part-time team members.

The Operating System for Cultural Institutions

Built with Museums, for Museums