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Member Migration Email Communication Sample

Here is an example of how to configure your Migrated Membership Details to send out after import and go-live.

Dear *MEMBER_FIRST*,

 

XYZ Org has transitioned to a next‑generation ticketing and membership system, streamlining online and on‑site ticket purchases, improving membership management, and offering more flexibility for events and group visits. The new platform, MUSE, is designed to make it easier for members to plan visits, access benefits, and manage their accounts, while supporting the park’s ongoing commitment to innovation and exceptional guest service. Your new digital membership cards are linked below!

ID: *ID*

Membership Level: *LEVEL*

Membership Valid Through: *EXPIRATION*

Your Member Benefits:

✅ 10% off

  • Gift Shop, Café, Eats & Treats, and Store purchases

  • Attractions, Guest General Admission Tickets, Venue Rentals, and Birthday Party Packages

✅ Exclusive Access:

• ASTC & SERM Reciprocal Programs

Enjoy free or discounted admission to hundreds of museums nationwide!

• Member Only Events!

• Find ASTC Participants:

https://www.astc.org/wp-content/uploads/2025/12/Standard-Lists-11pt-Font.pdf

• Find SERM Participants:

https://www.semcdirect.net/SERM-Participants

✅ Member Portal and Digital Membership Card!

Click the link below to access your member portal and digital membership card! After creating your account using the email you provided to the Guest Services team or during online checkout, click your initials in the top right corner and select “Membership.” From there, you can add your digital membership card to your Apple Wallet or Google Wallet for quick and convenient access during every visit. You can also view all the benefits included with your membership!

Click <a href="https://tickets.[your organization domain].org/login?m=signup">HERE</a> to create your membership account.

✅ Alternate Digital Membership Card!

This is a copy of the barcode that is on your membership that can also be used to check in at the front ticket counter upon your visits to the Museum!

*BARCODE*

If you have any questions or need any assistance with your membership, please contact us at memberships@yourorganizationname.com or call 999-999-9999 and ask for the Memberships Department!

Important Disclosure:

By having a membership, you agree to opt in to our new text reminder service for future membership renewals. This service is designed to keep you informed and make the renewal process easier for you.

We look forward to seeing you at the museum soon,