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Receipt Printer Set-Up

Here are the steps to complete the initial set up of your Receipt Printer

For this first of two steps, we need to link your Muse Account to your Star Micronics account.

  1. Create an account at https://starmicronics.com/stario/

  2. Click on “Go to your Star IO Dashboard”

  3. Login with the account you just created. If the login fails, please click on Forgot Password.

  4. Accept the privacy agreements.

  5. Go to API Keys tab, click on '+ New' to generate a new API Key and copy it for later. Please ensure that all 15 permissions are selected. Once that is done, you screen should show each permission in a green bubble like the screenshot below.

  6. Go to Device Groups tab and copy the last word of the CloudPRNT URL (for example, if the URL is 'https://device.stario.online/cloudprnt/museapp', copy 'museapp'. This is your Group path.

Take the API Key and Group Path that were generated above and copy/paste those into the appropriate Muse fields presented in the Settings pop-up. Click "Save changes".


      7. Visit the Muse Portal > Settings > Settings > Integrations

      8. In the Receipt printers section click "Register New Printer". A pop-up will appear that includes a blue hyperlink to the full instructions, but you can also find them below:


       9. Connect printer via ethernet cord directly to your router.

      10. Connect your cash drawer directly to your printer using an RJ11 ("phone jack") connector or other device-specific connector.

      11. Hold down the feed/multi-function button (front) and, while pressed, turn on power (back).

Printer should now print multiple receipt segments; one segment will include the printer IP address based on the connected router.

      12. Open web browser while computer is connected to the same LAN/network (computer may be connected wirelessly).

      13. In the address bar, type the IP address printed on the receipt (e.g., http://xxx.xx.xx.xx) and press enter to visit the page.

      14. Log in (default credentials = root/public).

      15. From the left navigation, under Network Configuration, select CloudPRNT. Change the inputs as follows:

    • CloudPRNT: ENABLE

    • Server URL: Paste the URL you copied from your Star Portal

    • Polling time: 5

    • HTTP Response Timeout: 60

     16. The printer will automatically print out a receipt with an access identifier. You will find an email address printed out by your receipt printer that will look like xxxx-[access identifier]@print.starmicronicscloud.com. The part between the hyphen and the email domain, xxxx-[access identifier] is your access identifier.

     17. Copy that value, close this window, and paste it in the specified input.

After completing the above steps, take the Access Identifier generated above and copy/paste it into the field within Muse.

                               Register Receipt Printer

     18. Add a Label that aligns with the Station this Receipt Printer will be paired with

    • Examples: Front Desk 1, Gift Shop, etc.